Season Cookshop Reviews

I have not brought anything from this company before but it won’t be the last time. If I could have given Season Cookshop 10 stars I would have. I had a problem with a dish drainer that I had bought from them a month prior. After email photographs and phone calls from the manager they rapidly sent out a complete replacement. Same issue with second one so they went and checked one in their warehouse. Got the relevant part from it that we needed, packed it really well and it arrived in perfect condition. Job done. Fantastic customer service which is sadly lacking nowadays

Great company, good variety of products, really quick delivery and responsive customer service. Will be using again.

I ordered a Green Pan small frying pan amongst other pans and within a month the covering started to come off this one. I reported it to Season Cookshop and it was dealt with very efficiently and I was kept informed at all times. Very pleased with the service.

The first item I ordered was shipped but didn't arrive. I contacted the team who were very responsive and arranged for a replacement to be sent out. Many thanks!

Ordered a item and was in stock when ordered so paid for and expected delivery in 2 days, no follow up email or contact from them so chased it 6 days later to be informed it’s out of stock and won’t be ready for dispatch for another 18 days at least. All it takes is a email or to be honest about stock levels

Would have no hesitation in recommending Season to anyone. We had to get in touch with them to ask a couple of questions about our order and they could not have been more helpful. Felt like a very personal service and the staff we dealt with were brilliant. Super quick response. The items we bought were great value too. We will definitely use Season again, no hesitation! Thank you so much :)

Items ordered, items delivered next working day, items very good, one happy customer. Looked for ages and thankful I came across this site as the items were cheaper here than everywhere else.

Superb service! I ordered an item on Sunday and it was with me on Wednesday - can't improve on that! Really really pleased

A great service offered by Season,
Firstly a brilliant price with clear acknowledgment on their website that they were currently out of stock of the item but expected stock early January. We were keen on this particular product so were more than happy to continue with the order.
Jason and Charlotte kept me up to date on the progress of stock and then my order, and everything they said happened, when they said it would! I received regular friendly emails on the status of my order and now that it has arrived, I can confirm that it has been a great purchasing experience and that I would use Season again and highly recommend them.

Having searched for a particular pasta machine and finding it sold out at most places I would normally shop from John Lewis to Lakeland I came across Season and found it. It arrived the next day and delivery was free of charge. On top of the great service it was also cheaper than the price quoted on the same machine on Amazon. In these weird times it was very uplifting! The machine was exactly what I ordered and in perfect condition, I will certainly look at this company again for cookery equipment.

Have sent three emails to this company and had no reply. Ordered an item that was supposed to be shipped in two days. It’s been two weeks and I’ve heard nothing. Very poor, cannot recommend.

A good product at a good price.